Frequently asked questions

You will have been emailed an invitation link from Home Social Network, click on the link and follow the instructions on the screen. If you are having problems connecting please email hello@homesocialnetwork.com with your branch details.

Check your junk/spam. Otherwise please email Home Social Network with your business details at hello@homesocialnetwork.com and we will send you another invite.

Please read the instructions in the pdf you were emailed titled ‘Connecting your Facebook account with Home Social Network.
You my be experiencing problems due to the permission access for your Facebook page.
For more help visit the Facebook Help Centre:

Manage Page Settings.
See your Facebook Page role or access 
If you still require assistance then please email hello@homesocialnetwork.com. 

Please red the instructions in the pdf you were emailed titled ‘Connecting your Instagram account
with Home Social Network.
Remember, your Facebook & Instagram accounts need to be connected to each other before you can
connect your Instagram account with Home Social Network.
You my be experiencing problems due to the permission access.
For more help, visit the Facebook Help Centre:

Connecting Facebook page and Instagram
If you still require assistance then please email hello@homesocialnetwork.com

Home Social Network will send you a payment link so you can continue using the service, if you do not wish to continue your account will automatically be suspended and all posts will cease.

Please email your new logo along with all your business details to hello@homesocialnetwork.com, if you have multiple branches, please confirm which branch.

Our design team will look for the primary/secondary and tertiary colours on your logo/website and create your bespoke template, ensuring the correct colours contrast.

Please complete Free Trial form, alternatively email us at
hello@homesocialnetwork.com.

Please email hello@homesocialnetwork.com or use our call back service 0333 050 8096 with your query and the team will get back to you as soon as they can.

Lead Generation posts will be posted 4 times a month. Each post will have your unique Instant Valuation URL, if you do not already have your own Instant valuation URL we will provide you one free of charge through our partner. This URL will be free for you to use and you can also use this on your website. We already have pre-set images that will use for these posts. If you would like to see them in advance please let us know by emailing us at hello@homesocialnetwork.com.

Local data posts will be posted four times a month. If you are an existing Dataloft customer, we will collect data directly from Dataloft and post them directly onto your social platforms. We use four types of templates that have
been provided to us by Dataloft. These will be repeated month after month however the data will update according to market conditions.

If you are NOT a Dataloft customer, the social media post will slightly vary, as well the data we publish. These post will be repeated monthly, however the data will update depending on market conditions.

All local data posts will be based on a location of where you operate. This will be determined on the onboarding call. There will be an additional cost if you require posts in more than one location.